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leader

How to know when to intervene as a leader

By Kylie Denton | 21/06/2016

When problems and issues arise within your business, they can have the ability to dramatically affect the productivity performance and profitability of your organisation. But as a leader, not all situations need your attention. In fact, it can be far better for your team, culture and business if you don’t intervene or micro-manage every individual…

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Find Your Why

Four questions to help you find your ‘why’

By Kylie Denton | 23/04/2016

“He who has a why can endure any how.” – Frederick Nietzsche Most companies can answer the question “What do you do?” with ease, but it becomes a lot more difficult when asked, “Why?” Think about it, if someone were to ask you right now why you do what you do, would you be able…

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increase employee engagement

How to increase employee engagement and buy-in to change

By Kylie Denton | 18/03/2016

Change is inevitable and it happens so frequently in businesses. But when it comes to implementing change in the workplace, employees don’t always look upon it so positively. With fear, habit and uncertainty often getting in the way of implementing change, your plans can often be met with resistance and reduced staff engagement, making it…

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increase client satisfaction

Three ways to increase client satisfaction and engagement

By Kylie Denton | 25/02/2016

With business becoming increasingly competitive, the need to reduce costs and become more effective and efficient is at an all time high. But too often this shift in focus from serving clients, to operating more efficiently can result in unmet customer needs and a lack of trust, leading to a reduction in client engagement and…

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get to know your team

Four tips to help you get to know your team

By Kylie Denton | 21/01/2016

I have seen many leaders become so focused on achieving their goal that they forget to consider who they are leading – and the best way to lead them. With the facts, figures and deadlines we use for planning and decision making keeping us focused on the ‘what’, ‘why’ and ‘how’ we do things on…

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Responsibility

Four ways to create a culture of responsibility in your team

By Kylie Denton | 10/12/2015

Responsibility Despite coaching many different businesses at many different stages of operation, there is one question that stays the same, “How do I get my team to be more responsible?” It can be tempting to point the finger at the team here, and I’ll admit I normally get a list of why certain team members…

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Leadership

Four ways to become the leader your team need and want

By Kylie Denton | 10/11/2015

It’s hard to lead a team when none of them want to follow you, yet for many leaders this is exactly what they try to do. Wrapped up in the authority of their position they forget that a leadership position is one of serving others. I always remember the quote by Jack Welch “Before you…

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become a respected leader

Five ways to become a respected leader

By Kylie Denton | 08/10/2015

While your title as a leader can give you power and prestige, it is how you choose to lead that can determine how much respect you gain from your team and others. Here are five ways to become a respected leader that everyone looks up to. 1. Take the focus off you I’m sure you’ve…

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leadership challenges

Top four leadership challenges and how to overcome them

By Kylie Denton | 30/09/2015

Despite how different our businesses and teams can be, as leaders we can experience similar challenges that can impact our ability to lead effectively. From establishing direction and meeting targets to managing team members and customers, each day can bring with it a unique set of challenges. At times, these challenges can be overwhelming, and…

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