Coaching Staff
There’s a conversation I’ve been having more and more lately with leaders across professional services, financial services, and accounting firms. And recently, I had the opportunity to unpack it further on the Accounting Industry Insights Podcast with Mark Holton. You can listen to the full episode via Mark’s page here. The topic? The growing leadership capability gap that many firms are quietly battling right…
As we head into the Easter break, I always find myself reflecting on the last 16 years of being a mum at this time of year. My girls lived for it, the Easter egg hunts, big family breakfasts, friends staying the whole weekend, endless swims in the pool… and yes, chocolate before lunch. But when I really…
Delegation is one of the most talked-about leadership skills. And one of the most misunderstood. Most leaders think delegation simply means handing over a task. But effective delegation is actually about something much deeper: Clarity of authority. Because when authority is unclear, teams hesitate.They delay decisions.They second-guess themselves.And productivity slows down. Over the years, I’ve…
It is early February, and for many teams, this is the real start of the year. The inbox is filling. Calendars are back-to-back. And leaders are already reaching out with the same concern: “This is the year we need to lift our culture.” What they’re often really talking about is behaviour. Tone in conversations that feels sharp or dismissive. Side…
At Performance Advisory Group, we’ve always said that coaching isn’t just what we do – it’s our culture. It sits at the heart of our ethos, and we practice what we preach by making it part of who we are. Every member of our team – from operations to marketing to support – has monthly…
“August slipped away into a moment in time…” – Taylor Swift We’ve all had those conversations: full of promise, full of connection, full of potential. And yet, they fade. Nothing comes of them. No action. No change. Just a vague memory of something that felt like it could have mattered. Taylor Swift’s August has been…
At Performance Advisory Group, we don’t just talk about coaching – we live and breathe it. Every member of our team, from operations to marketing to support, receives monthly one-on-one coaching with me. Why? Because when coaching is part of your culture, it changes how you lead, how you connect, and how you show up…
At this time of year, many of us are focused on team goals, pipeline opportunities, budgets, and performance planning. But when you’re leading a team of sales professionals or leading a business, one thing holds true: Leadership starts with reflection – not perfection. And in every conversation I’ve had lately with leaders in super, dealer…
Over the past couple of weeks as the gates have opened and we’re all running into FY26, I’ve had conversations with leaders across the financial services landscape – dealer groups, super funds, brokers, lenders – and regardless of the size or structure of their network, a few consistent themes keep coming up: What’s interesting is…
Too many leaders mistake talking for leading. But leadership communication isn’t about dominating the room or being the loudest voice. It’s about creating space. Listening deeply. Speaking with intent. Giving feedback that lifts, not limits. If communication hasn’t always felt like a strength for you — you’re not alone. It’s one of the most common…
