Are you missing opportunities by not having a more meaningful conversation with your clients? When faced with the pressure to increase sales it can be easy to focus on generating new business and miss the opportunities to have a deeper more meaningful conversation with your clients and uncover more needs. Upsell and cross-sell should be […]
There is power in asking questions. The right questions can help you get to the bottom of the issue, uncover motives, stop conflict, build trust, break down walls and even influence others to see your point of view. But how do you ask the right questions? Particularly in scenarios where people may be reluctant to […]
So often in business we talk about the importance of having a vision and clear goals. While the benefits are obvious, when business gets busy, it can be easy to loose sight of the bigger picture and focus on your ever-growing daily to-do list. Not having clear goals and planning ahead can have serious consequences […]
When you’re faced with an ever growing to-do list, learning to prioritise your tasks is vital, not only for your productivity but for your own sanity and wellbeing. But with every task appearing urgent, how do you prioritise so that you make the most out of every day? To help you I thought I would share how I prioritise my to-do list to ensure my time is spent as productively and profitably as possible.
Lately a lot of my work has been with leaders and businesses around accountability. We often blame our staff for not doing the tasks we have set them or the tasks they have set themselves, but as leaders we also need to reflect on our own behaviour. Accountability is a two way street. While creating […]