For the last few weeks one area of focus for me has been working with leaders around coaching around performance, it just seems to be that time of the year! As you may have found from personal experience, many performance conversations can be challenging and downright awkward and uncomfortable. But the right way to look […]
Throughout my coaching, I often work with clients who have a team of financial planners. Within that team, you will have those that get a massive amount of referrals while others get next to none. What is the difference between them? Are you doing enough with referral partners? Back when I was an adviser, I worked […]
Are you missing opportunities by not having a more meaningful conversation with your clients? When faced with the pressure to increase sales it can be easy to focus on generating new business and miss the opportunities to have a deeper more meaningful conversation with your clients and uncover more needs. Upsell and cross-sell should be […]
There is power in asking questions. The right questions can help you get to the bottom of the issue, uncover motives, stop conflict, build trust, break down walls and even influence others to see your point of view. But how do you ask the right questions? Particularly in scenarios where people may be reluctant to […]
In every business there is always the opportunity to improve somewhere, I bet if you looked at your own business, team or department there would be at least two areas you could work on over the next three, six and twelve months. It could be increase performance amongst the team, leadership and coaching capability or training. […]
When you’re faced with an ever growing to-do list, learning to prioritise your tasks is vital, not only for your productivity but for your own sanity and wellbeing. But with every task appearing urgent, how do you prioritise so that you make the most out of every day? To help you I thought I would share how I prioritise my to-do list to ensure my time is spent as productively and profitably as possible.
Lately a lot of my work has been with leaders and businesses around accountability. We often blame our staff for not doing the tasks we have set them or the tasks they have set themselves, but as leaders we also need to reflect on our own behaviour. Accountability is a two way street. While creating […]
With late nights, early mornings, tight deadlines and the need to always push yourself to work harder and grow your business or career faster, you can end up overworked, drained and sometimes even lose the passion you have for your work. While we can’t always eliminate the stresses and pressures of life, we can find […]