Sales Skills Training

3 Examples of Leaders Making A Difference in the Workplace

By Kylie Denton / 18/09/2023 /

I see many great leaders who make an enormous impact in their organisation or teams. Often, they excel at doing one or more of the following three things: Leading ThemselvesGreat leaders set expectations with themselves and hold themselves accountable for their actions. John Maxwell is an American author, speaker & world-renowned Leadership Expert. When asked…

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How to Combat Stress & Uncertainty

By Kylie Denton / 13/07/2023 /

Stress and uncertainty in the workplace often stems from not holding your people accountable. When your people aren’t accountable, performance and care for work suffers, and the flow on effect causes uncertainty and stress in the work environment. The key to avoiding stress and uncertainty is to address the poor performance as soon as possible.…

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8 Critical Coaching Questions

By Kylie Denton / 06/04/2023 /

The success of a coach comes down to the ability to lean in, listen, and ask great questions. Great questions are often emotional questions, questions that go deeper than just superficial. Here are 8 essential questions that you should have in your “Toolbox of Coaching Questions“: What is it that you want to talk about…

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Mastering Difficult Conversations: Tips for Holding Staff Accountable

By Kylie Denton / 01/03/2023 /

Holding your people accountable means being brave enough to have some difficult conversations.  While holding employees accountable may sound confrontational, it doesn’t have to be.   Just remember to focus on the performance, not the person. Assume that most people genuinely want to do a good job and aren’t being difficult on purpose.   Start with a…

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2 Tips for Holding Your People Accountable

By Kylie Denton / 22/10/2021 /

If you want to become a great coach who is responsible for improving workplace culture and productivity, then there is one model that you need to know.  The GROW model is the best model for coaching leaders who want to coach for performance. GROW stands for…  Goal, Reality, Options, & Will.  This 4-step model allows you to approach coaching in a structured…

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Don’t Give Feedback Before Reading This!

By Kylie Denton / 15/10/2021 /

For the past few weeks, I have been running a FREE weekly workshop on effective communication in leadership.  Over 200 people have been registering for it so clearly there is a massive need for help in this space, so I wanted to share with you one of the key aspects of great communication.  “Give Feedback often”.  The word feedback can have negative connotations for some people.  As…

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5 Traits every Great Coaching Leader Has!

By Kylie Denton / 01/10/2021 /

I have been a professional leadership and executive coach for over 12 years and for the last 10 years I have been training leaders on how to become a coaching leader.  A question leaders ask me all the time… “What makes a great coaching leader?”  There are so many things that make a great coaching leader and I wanted to share just…

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Want to know ONE Secret to Great Communication in Leadership?

By Kylie Denton / 24/09/2021 /

Communication is a skill I have honed all my working career.  Lately, I have even been running an online workshop on the 10 SECRETS TO GREAT COMMUNICATION IN LEADERSHIP. We are getting hundreds of registrations each workshop so clearly others think and know how important it is. Makes sense too,  relationships cannot grow without communication and in leadership we need relationships.  Today, I want to share the first of…

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successful selling

The eight keys to successful selling

By Kylie Denton / 04/04/2019 /

Sales is, by far, one of the most essential activities in business. A quick Google search will reveal millions of articles on how to become better at sales and while many will promise the “secrets” of sales or the one strategy that will boost your conversions, the truth is, it comes down to consistency, the…

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Five tips for running a successful sales meeting

By Kylie Denton / 18/02/2019 /

I know people don’t like to admit they are in sales, but the truth is we all are somehow. If we aren’t selling the benefits of a product and service to our clients and explaining how it meets their needs, we are selling ourselves as the expert they can trust. Most people resist the label…

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