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Sales Skills Training

successful selling

The eight keys to successful selling

By Kylie Denton / 04/04/2019 /

Sales is, by far, one of the most essential activities in business. A quick Google search will reveal millions of articles on how to become better at sales and while many will promise the “secrets” of sales or the one strategy that will boost your conversions, the truth is, it comes down to consistency, the…

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successful selling

Five tips for running a successful sales meeting

By Kylie Denton / 18/02/2019 /

I know people don’t like to admit they are in sales, but the truth is we all are somehow. If we aren’t selling the benefits of a product and service to our clients and explaining how it meets their needs, we are selling ourselves as the expert they can trust. Most people resist the label…

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financial planning training

Are you getting the financial planning training you really need?

By Kylie Denton / 29/11/2018 /

When I was 13 years old my father passed away from bowel cancer. Thankfully he was smart enough to take out life insurance, because without it, life would have been a lot different for me and my seven brothers and sisters. While it didn’t make us millionaires, it did allow us to stay in the…

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referral partners

Are you doing enough with referral partners?

By Kylie Denton / 28/09/2018 /

Throughout my coaching, I often work with clients who have a team of financial planners. Within that team, you will have those that get a massive amount of referrals while others get next to none. What is the difference between them? Are you doing enough with referral partners? Back when I was an adviser, I worked…

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price

How to have the price conversation with clients

By Kylie Denton / 28/08/2018 /

Why is it that some planners get so worried when it comes to discussing the price of a financial plan?  Perhaps you have experienced it yourself, where you have shied away from talking about price with your clients? Each week I get the opportunity to observe financial planners in meetings with their clients. Some are…

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trust

Is trust more important than value?

By Kylie Denton / 23/05/2018 /

Is trust more important than value? As you are well aware, the royal commission has put our industry under the microscope. As a result, our conversations with clients are going to get harder, and that’s a challenge all advisers need to be prepared for. In my business, I often find that financial planners believe that…

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Practice Development Manager

The Many Ways To Cross-Sell And Up-Sell

By Kylie Denton / 02/05/2018 /

One of the fastest ways to make more sales is to get your existing clients to spend more with you. Knowing firsthand what it’s like to do business with you, your existing clients are not only easier to convert, they don’t require any additional spend to reach them. Cross-sell and Up-sell your way to success.…

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Preparing for your client meeting

Preparing for your client meeting

By Kylie Denton / 30/03/2017 /

While we have discussed the importance of frameworks when it comes to sales and service success, it’s important to also focus on the human element on your client meetings. These face-to-face interactions are incredibly valuable to clients and are the key to building lasting relationships. Though in order to have productive and meaningful meetings with…

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Increasing Emotional Intelligence

Why Increasing Emotional Intelligence Increases Sales

By Kylie Denton / 23/02/2017 /

You may have thought that Emotional Intelligence (EI) is a new buzz word, however it’s been around since the early 90’s. Research has shown since the 1990’s that EI is far more important than IQ when it comes to future success. Dr Howard Gardner the influential Harvard theorist defines your EI as “the level of…

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sales framework

How to identify if a sales framework is needed in your business

By Kylie Denton / 08/12/2016 /

Last month I talked about how a sales framework can help you build trust, understand the goals and objectives of your clients, increase conversions and boost performance and accountability within your team. A service framework can in many ways do the same with the additional benefits of organisational efficiency, staff satisfaction and client retention.  …

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