keynote, corporate and event Speaker
Do you need an engaging speaker to help change minds and behaviours, so you get the results you want?
Kylie Denton is a leading expert in helping financial services professionals with sales training and soft skills training.
For over 20 years Kylie has researched how top performing sales professionals move from good to great. Kylie now shares with audiences all over Australia her research running sales and service workshops and programs to stimulate participants to achieve their best.
Scroll down to preview Kylie’s speaking topics….
GETTING TO BRILLIANT: THE DIFFERENCE BETWEEN A GOOD FINANCIAL PLANNER AND A GREAT FINANCIAL PLANNER
In this session Kylie will work with you and your team to identify core goals that are actionable, achievable and realistic.
You’ll learn how to refine specific goals that enable you to: increase revenue, close more sales, build great referral partnerships, boost referrals and more…
Kylie will help you get crystal clear, so you can walk away with a clear plan that will empower you and improve results right across your business.
THE ART OF DISCOVERY - GOING DEEPER TO DELIVER MORE.
To ensure we’re able to deliver the best advice for our clients, we need the confidence to go a little deeper into their needs by asking a series of specific and strategic questions that uncover the real goals and hidden dreamsof your client.
In this workshop, Kylie will share the psychology behind emotional questioning and give you a tool box of insights and ideas to allow you to connect more powerfully with your clients improving: compliance, sales, relationships and results.
THE VALUE OF YOUR VALUE PROPOSITION. - ARTICULATING THE VALUE OF YOU.
Features and Benefits are Dead! Understanding your true Value Proposition and communicating in a new and more engaging way will create more trust and confidence whilst ensuring your client is provided the best possible solution for their needs.
In this session Kylie will show you and your team WHY your customers are buying from you (or not!) and how you can demonstrate the true value of your advice and expertise.
You will walk away with a completely new skill set that is going to transform the way you think about and understand your value, creating improved results almost instantly.
GETTING THEM FROM THE GET-GO! EMBRACING THE FRAMEWORK AND SETTING THE SCENE WITH AGENDA STATEMENTS
Relaxing your clients is critical to getting them to open up and to share their dreams, hopes and wishes for the future and first impressions count.
How you set the scene and position the first appointment is key to helping you achieve just that.
Kylie will share with you a remarkable Agenda Framework that will help you to help your clients. You will also work on developing your own personalised Agenda Statement that can be used with all your new and existing clients to create instant rapport and greater trust.
THE VALUE OF YOU – SIMPLE WAYS TO EMPOWER YOUR CLIENTS TO UNDERSTAND THE TRUE VALUE OF YOUR ADVICE
The right price has always been a highly debated issue It’s difficult because what is right for one practice or company might not be right for others.
Kylie will help you to develop your own client value proposition (CVP) so that your clients are happy to pay for your advice. In an environment where value is becoming far more important than cost – this session is vital to anyone serious about delivering an exceptional customer experience and a practise of on-going clients.
HANDLING OBJECTIONS - THE RIGHT WAY
You can’t overcome an objection you can only handle objections effectively.
There is a systematic process to handling and overcoming objections with elegance and for guaranteed success.
In this workshop, Kylie will share with you the framework for engaging in more compelling conversations that ultimately handle even the toughest of objections.
FINANCIAL ADVICE SALES AND SERVICE FRAMEWORKS
Do you need to convert more business, reduce appointment times, increase the volume of the business you bring in? Do you want to improve your customer experience, close more sales and increase productivity and performance? You’re not alone….
Kylie has helped business owners just like you, Dealer Groups and Financial Planners to have the confidence, tools and structured processes they need to build trust and rapport with clients, conduct productive client interviews, close sales and ensure the consistency of materials presented to their clients while helping to reducing compliance risk all in a more efficient and effective way. Kylie does this by using a structure and proven framework that has been used in blue chip companies like Energy Super and Suncorp.