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How to Move from a Transactional Model to a Relational Model
Offering the best customer experience is essential when it comes to increasing revenue for your business and closing sales. Most businesses approach sales as a transactional process. The end goal is to simply generate a transaction. But there is a better way to approach the sales process. One of the easiest ways to ensure you…
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The Difference Between Good Leaders and Inspirational Leaders
As a leadership coach, I get to work with leaders every day. Many of the leaders who I work with are at the top of the game, managing teams, getting results and making a difference in this world. Being a leader is not an easy job at the best of times. Since the impact of COVID-19,…
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5 Ways Leadership Teams Can Improve Communication
Good communication skills allow managers to perform their roles effectively. In a high-level position, your actions, decisions and communication have an enormous impact on your organisation. Whether you are managing two staff, or 200, the way you operate can impact how productive and profitable your team is. Effective leadership and effective communication are closely intertwined. The…
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6 Strategies High-Performing Leaders are Using Right Now
There are many different tools out there that service high-performing leaders, such as HBDI, HPET, and DISC. Of course, purchasing them can be an expensive process, so I have put together a list of 6 strategies that you could try first that are extremely effective and could save you both time and money. I have…
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Tips for Leaders Managing Performance and Mental Health Issues during COVID 19
I hope you are well, safe and healthy during these times, and you are all starting to see the light at the end of this very long COVID19 tunnel. I know how wonderful it has been for me to see more of my friends and family after so long.Lately I have been running workshops for…
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Resilient Leadership is what is needed Right Now
How resilient are you? I hope you are all healthy, safe, and dealing with this pandemic in the best way you know how. I am conducting all of my meetings, coaching sessions, and training sessions virtually and working from home full time, with two children doing online schooling (as best we can) and trying to…
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Urgency keeps people from thinking clearly
I was in a coaching session this week and I was working with a senior leader; he was telling me that his boss always wants everything urgently. I wondered if it was him thinking it was urgent or if it really was urgent. Sometimes I think we assume it’s urgent because the boss asked but if we don’t…
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What is teamwork – and the four crucial reasons to build it
Having a great team is one thing; having great team work together is another. A team that works together and supports each other is one hell of a feeling to be a part of. Here are four reasons you need to strengthen the teamwork in your company. Teamwork fosters collaboration and unity. Gone are the…
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Five ways to boost team morale
Your team are your greatest asset. You know it, I know it – but do they know it? Richard Branson says “A company’s employees are its greatest asset and your people are your product” . Their good work and loyalty can fail to get the appreciation and recognition it deserves and instead your team hear…
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How to relax when the workday is over
No, it’s not drinking a bottle of wine haha! In all truthfulness, I need to confess that I am just as bad at this as anyone, so this blog serves as a reminder to you and me. At the start of each year, we can start with such good intentions, and we turn these intentions…
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