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The Power of Collective Intelligence “My biggest learning was to stop solving everyone’s problems… and instead give them the toolbox to solve them themselves.“ There comes a point in almost every leader’s journey where helping people can quietly become a habit. Someone walks into your office with a problem. You already know the answer – so you solve…
“I could see the next stage coming… and I knew I didn’t yet have the leadership capability to get there.“ There are moments in almost every leader’s career where they realise something important. Not that they’re failing. Not that they’re incapable. But that the next version of their business is going to require the next version of themselves. That was exactly…
As we head toward the end of the year, many leaders are looking to finish strong – but the best leaders are also looking ahead. This is the perfect time to step back, reflect, and reset direction before the year ends. At Performance Advisory Group, we’ve already locked in two of our own strategy days…
At Performance Advisory Group, we don’t just talk about coaching – we live and breathe it. Every member of our team, from operations to marketing to support, receives monthly one-on-one coaching with me. Why? Because when coaching is part of your culture, it changes how you lead, how you connect, and how you show up…
(And How to Beat It) There’s something about that first week back after a break that just hits differently. I’m landing back from Bali after a much-needed reset with my girls, but stepping into a short work week after the Easter long weekend means one thing—playing catch-up! And I know I’m not the only one.…
A few days ago, a friend of mine—who’s really into spirituality, sound healing, and yoga—asked me, “What’s your intention for Bali?” I paused. I’d thought about the logistics, booked the flights, and planned some activities with my girls. But had I actually set an intention for the trip? Not really. Then, my eldest daughter Sophia…
Your team is your organisation’s most valuable asset. However, despite their hard work and loyalty, your team may not always receive the recognition they deserve. Often, what catches our attention are the mistakes or missed tasks, overshadowing the positive contributions your team makes daily.
At some point in your life, you have probably experienced the disappointment of wanting to purchase a product or service, before giving up or being turned off by poor customer service. Whether the checkout button on the website was broken, preventing you from purchasing, or you had such an unpleasant experience that you decided the…
Offering the best customer experience is essential when it comes to increasing revenue for your business and closing sales. Most businesses approach sales as a transactional process. The end goal is to simply generate a transaction. But there is a better way to approach the sales process. One of the easiest ways to ensure you…
As a leadership coach, I get to work with leaders every day. Many of the leaders who I work with are at the top of the game, managing teams, getting results and making a difference in this world. Being a leader is not an easy job at the best of times. Since the impact of COVID-19,…
