Posts by Kylie Denton
7 Reasons Why People Don’t Like Change
There was some research done by Mount Eliza Business School who found that over 70% of change initiatives failed due to people resistance. Not because they were not good ideas. Not because they were not backed by sound analysis, but because they didn’t bring the people along with them. As a leader it is critically important that…
Read More2 Tips for Holding Your People Accountable
If you want to become a great coach who is responsible for improving workplace culture and productivity, then there is one model that you need to know. The GROW model is the best model for coaching leaders who want to coach for performance. GROW stands for… Goal, Reality, Options, & Will. This 4-step model allows you to approach coaching in a structured…
Read MoreDon’t Give Feedback Before Reading This!
For the past few weeks, I have been running a FREE weekly workshop on effective communication in leadership. Over 200 people have been registering for it so clearly there is a massive need for help in this space, so I wanted to share with you one of the key aspects of great communication. “Give Feedback often”. The word feedback can have negative connotations for some people. As…
Read MoreThe Secret to Making Change Stick!
I made a commitment to my business that I would run a FREE virtual and live workshop weekly on a leadership topic that I know leaders need support in one of those topics is “Leading Change”. A question I get asked all the time is —- “How do I get my team to buy into…
Read More5 Traits every Great Coaching Leader Has!
I have been a professional leadership and executive coach for over 12 years and for the last 10 years I have been training leaders on how to become a coaching leader. A question leaders ask me all the time… “What makes a great coaching leader?” There are so many things that make a great coaching leader and I wanted to share just…
Read MoreWant to know ONE Secret to Great Communication in Leadership?
Communication is a skill I have honed all my working career. Lately, I have even been running an online workshop on the 10 SECRETS TO GREAT COMMUNICATION IN LEADERSHIP. We are getting hundreds of registrations each workshop so clearly others think and know how important it is. Makes sense too, relationships cannot grow without communication and in leadership we need relationships. Today, I want to share the first of…
Read MoreThe 7 Consequences to Poorly Managed Change
I made a commitment to my business that I would run a FREE virtual and live workshop weekly on a leadership topic that I know leaders need support in one of those topics is “Leading Change”. Change is never easy, but poorly managed change can be extremely costly to a business in a multitude of ways. Every time a change fails,…
Read MoreCustomer Experience Will Make or Break Your Business
At some point in your life, you have probably experienced the disappointment of wanting to purchase a product or service, before giving up or being turned off by poor customer service. Whether the checkout button on the website was broken, preventing you from purchasing, or you had such an unpleasant experience that you decided the…
Read MoreHow to Move from a Transactional Model to a Relational Model
Offering the best customer experience is essential when it comes to increasing revenue for your business and closing sales. Most businesses approach sales as a transactional process. The end goal is to simply generate a transaction. But there is a better way to approach the sales process. One of the easiest ways to ensure you…
Read MoreThe Difference Between Good Leaders and Inspirational Leaders
As a leadership coach, I get to work with leaders every day. Many of the leaders who I work with are at the top of the game, managing teams, getting results and making a difference in this world. Being a leader is not an easy job at the best of times. Since the impact of COVID-19,…
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