Posts Tagged ‘Client Engagement’
Three ways to increase client satisfaction and engagement
With business becoming increasingly competitive, the need to reduce costs and become more effective and efficient is at an all time high. But too often this shift in focus from serving clients, to operating more efficiently can result in unmet customer needs and a lack of trust, leading to a reduction in client engagement and…
Read MoreHow to ask better questions to get better answers
There is power in asking questions. The right questions can help you get to the bottom of the issue, uncover motives, stop conflict, build trust, break down walls and even influence others to see your point of view. But how do you ask the right questions? Particularly in scenarios where people may be reluctant to…
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