Posts by Kylie Denton
How to increase employee engagement and buy-in to change
Change is inevitable and it happens so frequently in businesses. But when it comes to implementing change in the workplace, employees don’t always look upon it so positively. With fear, habit and uncertainty often getting in the way of implementing change, your plans can often be met with resistance and reduced staff engagement, making it…
Read MoreThree ways to increase client satisfaction and engagement
With business becoming increasingly competitive, the need to reduce costs and become more effective and efficient is at an all time high. But too often this shift in focus from serving clients, to operating more efficiently can result in unmet customer needs and a lack of trust, leading to a reduction in client engagement and…
Read MoreFour tips to help you get to know your team
I have seen many leaders become so focused on achieving their goal that they forget to consider who they are leading – and the best way to lead them. With the facts, figures and deadlines we use for planning and decision making keeping us focused on the ‘what’, ‘why’ and ‘how’ we do things on…
Read MoreFour ways to create a culture of responsibility in your team
Responsibility Despite coaching many different businesses at many different stages of operation, there is one question that stays the same, “How do I get my team to be more responsible?” It can be tempting to point the finger at the team here, and I’ll admit I normally get a list of why certain team members…
Read MoreFour ways to become the leader your team need and want
It’s hard to lead a team when none of them want to follow you, yet for many leaders this is exactly what they try to do. Wrapped up in the authority of their position they forget that a leadership position is one of serving others. I always remember the quote by Jack Welch “Before you…
Read MoreFive ways to become a respected leader
While your title as a leader can give you power and prestige, it is how you choose to lead that can determine how much respect you gain from your team and others. Here are five ways to become a respected leader that everyone looks up to. 1. Take the focus off you I’m sure you’ve…
Read MoreTop four leadership challenges and how to overcome them
Despite how different our businesses and teams can be, as leaders we can experience similar challenges that can impact our ability to lead effectively. From establishing direction and meeting targets to managing team members and customers, each day can bring with it a unique set of challenges. At times, these challenges can be overwhelming, and…
Read MoreFour tips to get more out of others
As leaders and managers it is our job to get the best out of others. To inspire action, increase motivation and boost productivity. Sometimes it is easy, especially with high performers but sometimes it can take a lot of work to break down the walls of our team to bring out the best in them.…
Read MoreFour steps to becoming a leader with influence
The ability to influence a team is fast becoming a crucial leadership skill. Influence once came with your leadership position, now in many workplaces, your ability to influence determines your success. Not all leaders influence, yet all influencers lead. Your ability to solicit ideas, change minds, shape opinions, sway decisions and leverage the skillset of…
Read MoreHow to ask better questions to get better answers
There is power in asking questions. The right questions can help you get to the bottom of the issue, uncover motives, stop conflict, build trust, break down walls and even influence others to see your point of view. But how do you ask the right questions? Particularly in scenarios where people may be reluctant to…
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