Posts Tagged ‘Kylie Denton’
Three Ways to Work Smarter Not Harder
In the financial services industry, I find clients want two things each year – more money and more time off – the very things you work so hard to achieve for your clients. While the first part of the year starts out well, by February many of them have fallen into their usual work habits…
Read MoreHow to identify if a sales framework is needed in your business
Last month I talked about how a sales framework can help you build trust, understand the goals and objectives of your clients, increase conversions and boost performance and accountability within your team. A service framework can in many ways do the same with the additional benefits of organisational efficiency, staff satisfaction and client retention. If…
Read MoreHow to overcome your team’s excuses
As a leader, you are bound to experience team members making excuses about why they can’t, won’t or didn’t do something they were asked or expected to do. While excuses every so often can be understandable – expected even, when they are regularly given you need to act. Here are four ways you can overcome…
Read MoreFive ways to grow your team beyond you
As a leader, it can be easy to think your most important role is to increase your organisation’s performance and profit, but the true goal of a leader should be to help your team become more confident and accomplished. So how do you help them to live up to their full potential? Here are five…
Read MoreHow to know when to intervene as a leader
When problems and issues arise within your business, they can have the ability to dramatically affect the productivity performance and profitability of your organisation. But as a leader, not all situations need your attention. In fact, it can be far better for your team, culture and business if you don’t intervene or micro-manage every individual…
Read MoreFour questions to help you find your ‘why’
“He who has a why can endure any how.” – Frederick Nietzsche Most companies can answer the question “What do you do?” with ease, but it becomes a lot more difficult when asked, “Why?” Think about it, if someone were to ask you right now why you do what you do, would you be able…
Read MoreHow to increase employee engagement and buy-in to change
Change is inevitable and it happens so frequently in businesses. But when it comes to implementing change in the workplace, employees don’t always look upon it so positively. With fear, habit and uncertainty often getting in the way of implementing change, your plans can often be met with resistance and reduced staff engagement, making it…
Read MoreThree ways to increase client satisfaction and engagement
With business becoming increasingly competitive, the need to reduce costs and become more effective and efficient is at an all time high. But too often this shift in focus from serving clients, to operating more efficiently can result in unmet customer needs and a lack of trust, leading to a reduction in client engagement and…
Read MoreFour tips to help you get to know your team
I have seen many leaders become so focused on achieving their goal that they forget to consider who they are leading – and the best way to lead them. With the facts, figures and deadlines we use for planning and decision making keeping us focused on the ‘what’, ‘why’ and ‘how’ we do things on…
Read MoreFour ways to create a culture of responsibility in your team
Responsibility Despite coaching many different businesses at many different stages of operation, there is one question that stays the same, “How do I get my team to be more responsible?” It can be tempting to point the finger at the team here, and I’ll admit I normally get a list of why certain team members…
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