Posts by Kylie Denton
5 Traits every Great Coaching Leader Has!
I have been a professional leadership and executive coach for over 12 years and for the last 10 years I have been training leaders on how to become a coaching leader. A question leaders ask me all the time… “What makes a great coaching leader?” There are so many things that make a great coaching leader and I wanted to share just…
Read MoreWant to know ONE Secret to Great Communication in Leadership?
Communication is a skill I have honed all my working career. Lately, I have even been running an online workshop on the 10 SECRETS TO GREAT COMMUNICATION IN LEADERSHIP. We are getting hundreds of registrations each workshop so clearly others think and know how important it is. Makes sense too, relationships cannot grow without communication and in leadership we need relationships. Today, I want to share the first of…
Read MoreThe 7 Consequences to Poorly Managed Change
I made a commitment to my business that I would run a FREE virtual and live workshop weekly on a leadership topic that I know leaders need support in one of those topics is “Leading Change”. Change is never easy, but poorly managed change can be extremely costly to a business in a multitude of ways. Every time a change fails,…
Read MoreCustomer Experience Will Make or Break Your Business
At some point in your life, you have probably experienced the disappointment of wanting to purchase a product or service, before giving up or being turned off by poor customer service. Whether the checkout button on the website was broken, preventing you from purchasing, or you had such an unpleasant experience that you decided the…
Read MoreHow to Move from a Transactional Model to a Relational Model
Offering the best customer experience is essential when it comes to increasing revenue for your business and closing sales. Most businesses approach sales as a transactional process. The end goal is to simply generate a transaction. But there is a better way to approach the sales process. One of the easiest ways to ensure you…
Read MoreThe Difference Between Good Leaders and Inspirational Leaders
As a leadership coach, I get to work with leaders every day. Many of the leaders who I work with are at the top of the game, managing teams, getting results and making a difference in this world. Being a leader is not an easy job at the best of times. Since the impact of COVID-19,…
Read More5 Must-Know Sales Tips for Financial Planners
Financial planners play an important role in helping their clients build wealth and secure their future and achieve their dreams. But even a great financial planner won’t achieve success without the right conversation skills. The ability to have meaningful conversations and build genuine relationships with clients is one of the most important skills you can…
Read More5 Ways Leadership Teams Can Improve Communication
Good communication skills allow managers to perform their roles effectively. In a high-level position, your actions, decisions and communication have an enormous impact on your organisation. Whether you are managing two staff, or 200, the way you operate can impact how productive and profitable your team is. Effective leadership and effective communication are closely intertwined. The…
Read MoreThe 5-Step Method To Becoming an Inspirational Leader
I have spent the majority of my career in the corporate space, and during that time, I have seen everything from ordinary leaders through to great leaders. I now specialise in working with senior leaders and their teams in financial services. It is my passion to develop leaders to feel inspired, empowered, get results and…
Read MoreHow To Embed Behaviour Change in a Complex Work Environment
Humans are creatures of habit and naturally resist adopting new practices, mindsets, and behaviours. Nobody likes the uncertainty of change. Therefore, embedding behaviour change is a difficult challenge, especially in a professional work environment. Whenever a company engages my services, the end result is always “Kylie I want my team to change certain behaviours”. In…
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