3 Common Mistakes in Change Management

I have previously shared a great tool I use for change in teams or business. It is called the ADKAR model. It is a goal-oriented management model that guides individual and organisational change. If you have not seen that yet, you may click here to read all about it. 

There are a few common mistakes that I see leaders make when managing change that I thought I would share.  

Here are 3 that stand out: 

  1. Ignoring the root causes of employee resistance: the more a person thinks their current work habits and patterns will be disrupted, the more resistance you are going to see. 
     
    There is a model called the Kubler-Ross change curve, which was developed by the same person who developed the 5 stages of grief Dr. Elisabeth Kubler-Ross. She found that when people go through a change they go through the same stage of emotions. Check the Kubler Ross Change Curve here Kübler-Ross’ Five Stage Change Curve Model – all you need to know (userguiding.com)  

  1. Not asking for or incorporating team feedback: leaders need to be constantly seeking feedback on the real-time effects of the change. That is why we say every piece of communication needs to offer a feedback loop. It is an excellent way to gather data and make adjustments. 
     
    We often talk about continuous improvement in organisations, and this is how we do it. Let us make the change and pivot where we need. 

  1. Inconsistent leadership involvement: I believe inconsistent sponsorship is the #1 reason change initiatives fail in some companies I have worked for. Sponsorship is both action and position. Anyone who has direct reports affected by the change is automatically a sponsor. 

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