Sales Skills Training
The Power of Shared Experiences in Client Relationships As we approach Easter, many of us look forward to gathering with family and friends around the table, sharing stories, laughter, and of course, food. As my own heart warms in the lead up to the long weekend and the time I will get to spend with…
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When a conversation flows effortlessly, you know you’re tapping into something real—and that’s exactly how it felt sitting down recently with James Wrigley on the Ensombl Advice Australia Podcast. We dove into a topic that’s close to my heart: the intergenerational wealth transfer, and what it really takes for financial planners to be connecting across…
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It was an honour to be featured on The Exceptional Sales Leader Podcast with the welcoming and engaging Darren Mitchell, I had the wonderful opportunity to share my insights on sales, leadership, and human connection. What started as a fireside chat evolved into an engaging discussion on what truly makes a great leader and a…
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What sets top business leaders apart? It’s not just technical expertise—it’s the ability to build trust, understand client values, and guide them with emotional intelligence. I recently had the incredible opportunity to sit down with Keith Ford at the IFA for a podcast episode around the Intergenerational Wealth Transfer. Keith Ford, a prominent figure in…
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I see many great leaders who make an enormous impact in their organisation or teams. Often, they excel at doing one or more of the following three things: Leading ThemselvesGreat leaders set expectations with themselves and hold themselves accountable for their actions. John Maxwell is an American author, speaker & world-renowned Leadership Expert. When asked…
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Stress and uncertainty in the workplace often stems from not holding your people accountable. When your people aren’t accountable, performance and care for work suffers, and the flow on effect causes uncertainty and stress in the work environment. The key to avoiding stress and uncertainty is to address the poor performance as soon as possible.…
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The success of a coach comes down to the ability to lean in, listen, and ask great questions. Great questions are often emotional questions, questions that go deeper than just superficial. Here are 8 essential questions that you should have in your “Toolbox of Coaching Questions“: What is it that you want to talk about…
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Holding your people accountable means being brave enough to have some difficult conversations. While holding employees accountable may sound confrontational, it doesn’t have to be. Just remember to focus on the performance, not the person. Assume that most people genuinely want to do a good job and aren’t being difficult on purpose. Start with a…
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If you want to become a great coach who is responsible for improving workplace culture and productivity, then there is one model that you need to know. The GROW model is the best model for coaching leaders who want to coach for performance. GROW stands for… Goal, Reality, Options, & Will. This 4-step model allows you to approach coaching in a structured…
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For the past few weeks, I have been running a FREE weekly workshop on effective communication in leadership. Over 200 people have been registering for it so clearly there is a massive need for help in this space, so I wanted to share with you one of the key aspects of great communication. “Give Feedback often”. The word feedback can have negative connotations for some people. As…
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