Sales Skills Training

Increasing Emotional Intelligence

Why Increasing Emotional Intelligence Increases Sales

By Kylie Denton / 23/02/2017 /

You may have thought that Emotional Intelligence (EI) is a new buzz word, however it’s been around since the early 90’s. Research has shown since the 1990’s that EI is far more important than IQ when it comes to future success. Dr Howard Gardner the influential Harvard theorist defines your EI as “the level of…

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sales framework

How to identify if a sales framework is needed in your business

By Kylie Denton / 08/12/2016 /

Last month I talked about how a sales framework can help you build trust, understand the goals and objectives of your clients, increase conversions and boost performance and accountability within your team. A service framework can in many ways do the same with the additional benefits of organisational efficiency, staff satisfaction and client retention. If…

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having a sales framework

Are you losing business by not having a sales framework?

By Kylie Denton / 09/11/2016 /

I have been designing and embedding sales frameworks in Financial Services for the last five years, and I have learnt that regardless of the industry you are in; sales is an essential part of any business. Everyone on your team needs to be able to sell, but as you are probably well aware, not everyone…

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