Coaching
I have been designing and embedding sales frameworks in Financial Services for the last five years, and I have learnt that regardless of the industry you are in; sales is an essential part of any business. Everyone on your team needs to be able to sell, but as you are probably well aware, not everyone…
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When problems and issues arise within your business, they can have the ability to dramatically affect the productivity performance and profitability of your organisation. But as a leader, not all situations need your attention. In fact, it can be far better for your team, culture and business if you don’t intervene or micro-manage every individual…
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There is no question the word “feedback” can stir up feelings of uncertainty, fear and negativity in the workplace. You can even be met with resistance as some team members who have had bad experiences in the past prepare to be criticised or rejected for something they may or may not have said or done.…
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“He who has a why can endure any how.” – Frederick Nietzsche Most companies can answer the question “What do you do?” with ease, but it becomes a lot more difficult when asked, “Why?” Think about it, if someone were to ask you right now why you do what you do, would you be able…
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With business becoming increasingly competitive, the need to reduce costs and become more effective and efficient is at an all time high. But too often this shift in focus from serving clients, to operating more efficiently can result in unmet customer needs and a lack of trust, leading to a reduction in client engagement and…
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I have seen many leaders become so focused on achieving their goal that they forget to consider who they are leading – and the best way to lead them. With the facts, figures and deadlines we use for planning and decision making keeping us focused on the ‘what’, ‘why’ and ‘how’ we do things on…
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Responsibility Despite coaching many different businesses at many different stages of operation, there is one question that stays the same, “How do I get my team to be more responsible?” It can be tempting to point the finger at the team here, and I’ll admit I normally get a list of why certain team members…
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As leaders and managers it is our job to get the best out of others. To inspire action, increase motivation and boost productivity. Sometimes it is easy, especially with high performers but sometimes it can take a lot of work to break down the walls of our team to bring out the best in them.…
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Improvement In every business there is always the opportunity to improve somewhere, I bet if you looked at your own business, team or department there would be at least two areas you could work on over the next three, six and twelve months. It could be increase performance amongst the team, leadership and coaching capability or…
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Have you ever walked into an office and felt the energy of a team that are happy, passionate and collaborative? It feels different, looks different and sounds different. You just want to stay there and have whatever they are having! In my last blog I talked about how to increase your energy this blog is…
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