Soft Skills
If you want to become a great coach who is responsible for improving workplace culture and productivity, then there is one model that you need to know. The GROW model is the best model for coaching leaders who want to coach for performance. GROW stands for… Goal, Reality, Options, & Will. This 4-step model allows you to approach coaching in a structured…
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For the past few weeks, I have been running a FREE weekly workshop on effective communication in leadership. Over 200 people have been registering for it so clearly there is a massive need for help in this space, so I wanted to share with you one of the key aspects of great communication. “Give Feedback often”. The word feedback can have negative connotations for some people. As…
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I have been a professional leadership and executive coach for over 12 years and for the last 10 years I have been training leaders on how to become a coaching leader. A question leaders ask me all the time… “What makes a great coaching leader?” There are so many things that make a great coaching leader and I wanted to share just…
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Communication is a skill I have honed all my working career. Lately, I have even been running an online workshop on the 10 SECRETS TO GREAT COMMUNICATION IN LEADERSHIP. We are getting hundreds of registrations each workshop so clearly others think and know how important it is. Makes sense too, relationships cannot grow without communication and in leadership we need relationships. Today, I want to share the first of…
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When I was 13 years old my father passed away from bowel cancer. Thankfully he was smart enough to take out life insurance, because without it, life would have been a lot different for me and my seven brothers and sisters. While it didn’t make us millionaires, it did allow us to stay in the…
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For the last few weeks one area of focus for me has been working with leaders around coaching around performance, it just seems to be that time of the year! As you may have found from personal experience, many performance conversations can be challenging and downright awkward and uncomfortable. But the right way to look…
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Why is it that some planners get so worried when it comes to discussing the price of a financial plan? Perhaps you have experienced it yourself, where you have shied away from talking about price with your clients? Each week I get the opportunity to observe financial planners in meetings with their clients. Some are…
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Are the questions you’re asking – or not asking – stopping you from uncovering more client needs? I get to observe Financial Planners conduct interviews each week and find the questions you ask clients not only tell you a lot about them, but they also tell your client a lot about you. I always find it…
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One of the fastest ways to make more sales is to get your existing clients to spend more with you. Knowing firsthand what it’s like to do business with you, your existing clients are not only easier to convert, they don’t require any additional spend to reach them. Cross-sell and Up-sell your way to success.…
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We’re officially over half way! I hope you’ve been enjoying the 6 keys to high performance financial services email series so far. Now onto Key #4 – increasing conversions. Let’s face it, it doesn’t matter how many leads you are getting or meetings you are having, if you aren’t converting sales, you are wasting your…
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